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Terms of service
A fix has been implemented, and we are currently monitoring the Management Platform
Resolved·Degraded performance

The issue affecting the Management Platform has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to resolve the issue.

Fri, Aug 21, 2026, 11:58 AM
(2 months ago)
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Affected components
Aug 21, 2026, 11:01 AM
11:58 AM
Chat Engine & Orchestration
Chat & Messaging API
Updates

Resolved

The issue affecting the Management Platform has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to resolve the issue.

Fri, Aug 21, 2026, 11:58 AM

Monitoring

A fix has been implemented, and we are currently monitoring the Management Platform to ensure services remain stable. Thank you for your patience.

Fri, Aug 21, 2026, 11:52 AM

Identified

We have identified the issue affecting the Management Platform and are actively working on a resolution. We appreciate your patience and will provide another update as soon as possible.

Fri, Aug 21, 2026, 11:03 AM(48 minutes earlier)

Investigating

We are currently investigating a reported issue affecting the Management Platform. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible.

We will provide further updates as more information becomes available.

Fri, Aug 21, 2026, 11:01 AM